POLICIES

30 DAYS RETURN POLICY

GOVO Products provides worry-free returns for unused, unaltered, and undamaged items. We issue a full refund if any of our items are returned within 30 days of the original purchase. However, be sure to email us and ensure your returning package gets to us within 30 days of receiving your package. Once the goods are returned to us in original and unused condition as well as the packaging, we will issue a full refund of your purchase within seven business days. If you received the wrong item, this is a mistake on our part, and we will cover all shipping costs for returns. Otherwise, you will be responsible for paying shipping costs associated with returning the item. To get to know our return instructions, please send us an email to support@govoproducts.com to be sure you’ve done the right thing before returning the item.

PRODUCT WARRANTY

GOVO T5 BOTTLE: LIFETIME WARRANTY

GOVO T5 Bottle 24 oz and 32 oz come with a limited lifetime warranty against manufacturer defects for the product’s lifespan. GOVO will replace any eligible product or part found defective within the scope of normal and appropriate use. Returned products will be reviewed to determine if full or partial replacement is necessary to ensure functionality.

Warranty claims are valid only if the product was purchased from www.GovoProducts.com or an authorized dealer. This warranty is limited to the lifetime of your GOVO product, subject to applicable law, and covers manufacturing defects only. It does not cover damage or defects caused by improper use, cleaning, disassembly, alterations, modifications, wear and tear, dropping, abuse, or fire. Warranty claims for T5 Bottles will result in replacement with the same size and color; if unavailable, a similar size and color will be provided.

In no event shall GOVO be liable or responsible for any damage, loss, cost, or expense, including incidental or consequential damages.

 

GOVO T4 BADGE HOLDER ALUMINUM, T4 BADGE HOLDER TITANIUM: 2-YEAR WARRANTY

GOVO T4 Badge Holder Aluminum Version,  T4 Badge Holder Titanium Version come with a 2-year warranty against manufacturer defects. GOVO will replace any eligible product or part found defective within the scope of normal and appropriate use. Returned products will be reviewed to determine if full or partial replacement is necessary to ensure functionality.

Warranty claims are valid only if the product was purchased from www.GovoProducts.com or an authorized dealer. This warranty is limited to the lifetime of your GOVO product, subject to applicable law, and covers manufacturing defects only. It does not cover damage or defects caused by improper use, disassembly, alterations, modifications, wear and tear, abuse, or fire. Warranty claims will result in replacement with the same size and color; if unavailable, a similar size and color will be provided.

In no event shall GOVO be liable or responsible for any damage, loss, cost, or expense, including incidental or consequential damages.

 

GOVO T4 BADGE HOLDER POLY VERSION, T4 NO-CLIP BADGE HOLDER POLY VERSION, T3 LANYARD, T3 LANYARD SPECIAL EDITION: ONE-YEAR WARRANTY

GOVO T4 Badge Holder Poly Version,  T4 No-Clip Badge Holder Poly Version, T3 Lanyard, T3 Lanyard Special Edition come with a one year warranty against manufacturer defects. GOVO will replace any eligible product or part found defective within the scope of normal and appropriate use. Returned products will be reviewed to determine if full or partial replacement is necessary to ensure functionality.

Warranty claims are valid only if the product was purchased from www.GovoProducts.com or an authorized dealer. This warranty is limited to the lifetime of your GOVO product, subject to applicable law, and covers manufacturing defects only. It does not cover damage or defects caused by improper use, disassembly, alterations, modifications, wear and tear, abuse, or fire. Warranty claims will result in replacement with the same size and color; if unavailable, a similar size and color will be provided.

In no event shall GOVO be liable or responsible for any damage, loss, cost, or expense, including incidental or consequential damages.

 

YOU ARE RESPONSIBLE FOR SHIPPING YOUR WARRANTY PRODUCT TO GOVO FOR REVIEW AND COVERING THE ASSOCIATED SHIPPING COSTS PRIOR TO US SHIPPING YOU A WARRANTY REPLACEMENT PRODUCT OR PARTS.

 

International and Canada Warranty Claims: If you purchased your GOVO products from an international retailer, please contact that retailer directly to make a warranty claim and avoid unnecessary shipping and handling charges and delays. If you purchased your GOVO products from www.GovoProducts.com, please email us at support@govoproducts.com. You are responsible for all shipping costs, including sending the warranty claim product to GOVO and shipping the replacement product or parts back to you, as well as any applicable customs duties.

 

Please send us an email to support@govoproducts.com with your order number to start your warranty claim process.

 

SHIPPING

All orders will be shipped within 1-2 business days. 

All orders are shipped by USPS unless otherwise notified. PO boxes or APO/FPO addresses are accepted.

Note: International customers might need to pay import duty and customs charges depending on the value of goods and your country’s import policy. GOVO will not be responsible for such estimated duties and taxes as this information varies from country to country. Import duty and custom charges will be collected upon delivery of your order by your local government or shipping agency. Please note, by placing your order, you agree to be responsible for all taxes, duties, and customs charges.

 

 

CUSTOMER SERVICE

If you have any questions, concerns, or inquiry, we are here to help. Please email us at support@govoproducts.com